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💳 Refund Policy
1. Returns & Eligibility
We accept returns of unopened products within 30 days of purchase. Used or opened products are not eligible for refund unless they arrive damaged or defective.
2. How to Request a Refund
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Email [essentialoilc@gmail.com] with your order number and reason for return
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Include photos if the product is damaged or incorrect
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You will receive instructions and a return shipping address
3. Refund Method
Refunds are issued to the original payment method once your return is received and inspected. Shipping fees are non-refundable unless the return is due to our error.
4. Exchanges
We do not offer direct exchanges. Please return your item and place a new order.
5. Late or Missing Refunds
If you haven’t received a refund within 10 business days after approval, contact your bank or payment provider first. Then email us for assistance.
Contact information: essentialoilc@gmail.com
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